Shipping Policy


  • At TeddyLove, we want your gifts to arrive safely and on time! 🌹 Here’s everything you need to know about shipping.

    1. Order Processing

    • Orders are processed within 1–2 business days.

    • Personalized items (e.g., custom names on bears) may take 2–3 business days to prepare.

    2. Shipping Methods & Delivery Times

    • Standard Shipping: 5–10 business days

    • Express Shipping: 2–5 business days

    • Delivery times may vary depending on your location.

    3. Shipping Costs

    • We offer FREE standard shipping on all orders! ❤️

    • Express shipping costs are calculated at checkout.

    4. Order Tracking

    • Once your order is shipped, you will receive a tracking number via email.

    • You can track your order on our website or through the carrier’s tracking system.

    5. International Shipping

    • We ship worldwide 🌎

    • Customs fees or import taxes may apply depending on your country.

    6. Lost or Damaged Packages

    • If your order is lost or arrives damaged, please contact us within 7 days of delivery with photos.

    • We will provide a replacement or refund for affected items.